Ekkel Suite of Applications for the
Telecommunications Industry
Revolutionize connectivity and support with real-time AI insights that enhance customer interactions, network diagnostics, billing accuracy, and sales performance.
Enhancing Network Performance with AI-Powered Insights
Key Issues
- Sales reps struggle to access up-to-date plan details and promotions during customer calls.
Ekkel AI Solutions
SalesNet, provides real-time plan info and rebuttals during calls—e.g., This plan offers 5G at no extra cost.
Key Issues
- Monitoring and diagnosing network issues is slow due to manual data analysis.
Ekkel AI Solutions
DocTalks, searches technical manuals and logs, providing instant insights—e.g., Outage due to Node B failure
Key Issues
- Keeping up with telecom regulations and ensuring compliance across services is challenging.
Ekkel AI Solutions
AskGen, digests regulatory updates and policies, ensuring compliant communications—e.g., Response aligns with FCC rule 123.
Key Issues
- Manual processing of invoices and contracts leads to errors and delays.
Ekkel AI Solutions
OCRNet, digitizes billing documents via OCR, automating data entry—e.g., Invoice #123 processed.
Key Issues
- Sales reps struggle to access up-to-date plan details and promotions during customer calls.
Ekkel AI Solutions
SalesNet, provides real-time plan info and rebuttals during calls—e.g., This plan offers 5G at no extra cost.
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