Ekkel Suite of Applications for the
Banking and Finance Industry
Transform customer engagement, compliance, and operations with integrated AI solutions tailored to accelerate growth and efficiency in the financial sector.
Revolutionizing Banking & Finance with AI-Driven Solutions
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Product Teams
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Learning & Development (L&D)
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Compliance
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Credit Evaluation
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Product Management
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Service Quality
Key Issues
- The delayed responses from customer support staff
- Leaves customers frustrated and unable to get timely answers or access to new services.
- This bottleneck hampers overall satisfaction and undermines the efficiency of service delivery.
Ekkel AI Solutions
Convonative,a WhatsApp assistant, connects and finds answers only from your own knowledge base and policies, instantly replying in text or voice in the language that the query was sent —e.g., ‘New Sukuk offers 4% return’
Key Issues
- Training on Sharia-compliant products is slow.
- Policies take time to implement effectively.
- L&D departments struggle to keep up.
- Keeping training updated is a challenge.
Ekkel AI Solutions
DocTalks, searches the enterprise knowledge base, delivering instant and simplified answers—e.g., ‘Ijarah is a leasing contract’—expediting the learning process and reducing workload while ensuring compliance.
Key Issues
- Ensuring compliance with AML.
- State Bank guidelines,
- Sharia guidelines,
- Internal guidelines is time-sensitive and error-free
Ekkel AI Solutions
DocTalks, understands regulations and memos, auto-checking responses—e.g., ‘Rewrite per Policy 3.2’—cutting audit prep time with assured adherence from verified sources. DocTalks helps instantly access all the regulatory and compliance documents that are provided by State bank, Shariah department, Company memos and other regulators in cases of fact checking.
Key Issues
- Manual document processing
- Regulatory checks slow credit evaluations
- creating bottlenecks & backlogs
Ekkel AI Solutions
EkkelLens, digitizes forms via OCR and feeds data to systems—e.g., ‘Applicant meets Basel III’—cutting processing time and backlogs with accurate, data captures.
Key Issues
- Sales Departmens struggle with real-time access to the latest product info
- Delaying sales
Ekkel AI Solutions
SalesNet, Joins your sales meetings and assists in live calls with instant answers and product details from guidelines in realtime—e.g., ‘New Murabaha launched’—increasing ‘closing efficiency’ of the sales team.
Key Issues
- Resolution Delays
- Inconsistent Service Across
- Lessens the burden of employee turnover
- Avoid long hold times on Mondays
- Compliance dashboard to monitor all the requests across the platform
- Timely handle flood of queries during a network or application outage.
- Reduce wait times and call center strain
Ekkel AI Solutions
DocTalks, With DocTalks, you can save answers to cached questions so similar questions, are identified intelligently and answered quickly and compliantly
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